The staff here were so nice and always ready to help, giving us a warm welcome whenever we arrived. the rooms were a decent size and really lovely, plus they had these great hypoallergenic pillows that made for a comfy night's sleep. We paid $798 for our stay, which we thought was worth it. 🌟

Everything was nice during 2 days, appreciated its favourable and excellent location just off the citycenter, the downtown and the center of town. My room was reasonably spacious and beautiful, had hypo-allergenic pillows...

The service was good during my stay. I booked a room with a comfortable bed, a flat-screen TV with cable channels, climate control and a personal safe. The staff were dedicated and very attentive and kept the place clean

The staff - some of them were not very helpful.

Enjoyed our stay in a double room. the staff was really friendly and helpful, no complaints at all. the location was super convenient and amazing, not too far from Plaza Cristal. 🌟

Enjoy a room with a flat-screen TV, cable channels, climate control, and a personal safe in a comfortable and fantastic location.

Great location, smack dab in the downtown area. the room was awesome, and the bed was super cozy. 😊

The room was spacious and beautiful. the flat-screen TV with cable channels, climate control, and personal safe were enjoyable. - We had a comfortable bed and good service.

This is my go-to place in the area due to its great location near a city park and a good restaurant.

Perfectly located near the central park with tons of options for food and shopping. The hotel facilities were great with secure parking, beautiful landscaping, and high-speed wifi. The staff was helpful and friendly, and the room was spotless with plenty of towels.

Couldn't find any faults at all.

We enjoyed our extremely spacious and beautiful rooms. the staff was very attentive. - the hotel was close enough to the park, beautiful garden, and the city center. - Café Angeles Alta Reposteria Tap was located just a 5-minute walk away.

Great location, close to bus station. Good price for the value. Nice decoration and design. Clean room and comfortable bed. Wonderful garden. Friendly and helpful staff. Connected restaurant is good. Convenient amenities.

Everything great.

I had a fantastic stay at this hotel! The location was perfect, right in the heart of the city center. The hotel had a beautiful garden with tropical plants that created a serene atmosphere. The check-in process was quick, and the staff was very attentive to my needs. The room was clean and comfortable, with a cozy bed and all the necessary amenities. The WiFi and cable TV worked perfectly, and the hot shower was a nice touch. I highly recommend this hotel for anyone looking for a great place to stay in Tapachula.

The complementary drinks upon arrival were a nice touch. The hotel's location is ideal for exploring the city and the nearby restaurants were very convenient. The bed was comfortable and cozy.

The staff's lack of English made communication difficult and frustrating. The toiletries were limited to just soap and there was no breakfast included in the price, which was higher than advertised.

had a romantic date in tapachula and wow, fenix surpassed my expectations! excellent value, helpful staff, and the beautiful tropical plants made our stay so enjoyable. fenix is now top on my list for future visits!

My recent stay in this hotel was simply wonderful. the hotel is located in the heart of the city, just a stone's throw away from the central park. the hotel staff were very friendly and efficient in making my stay enjoyable. the rooms were spacious and tastefully decorated, and the bathroom was immaculate. the breakfast served was truly delicious, I loved the freshly baked croissants and the rich coffee. the hotel also had a great pool and fitness center, perfect for relaxation and staying fit while traveling.

I encountered some issues with the Wi-Fi in the room. Despite trying multiple times, I couldn't access the internet in my room.